Updated Articles

  1. Device Report - Staff Sales

    Daily sales totals for the device you are using split by staff member: Report Field Description Staff Name Name of the staff member Net Sales Net sales total (with count) per staff member Refunds Number of refunds (with total ...
  2. Device Report - Terminal Report

    Daily sales totals for the device you are using: Report Field Description Gross Sales Total sales revenue before refunds Refunds Number of refund transactions Total Refund Amount Total value of refunds Net Sales Gross Sal...
  3. 🌐 How to access Reports on the Web Portal

    The Web Portal Reports screen provides detailed reporting for sales, refunds, and transactions. 🧭 Steps to Access Reports Online: Login  to the Web Portal using the credentials provided by your Solution Provider After login, the Sales Da...
  4. πŸ“Š How to access Reports on device

    You can access reports directly from your terminal: 🧭 Steps to Access Reports: Tap the Menu (  ☰  )  in the top left corner Select Reports πŸ“„ Available Reports: Terminal Report  – Daily sales totals for the device you're using ...
  5. ⚑️ How to upgrade to EPOS

    You can easily upgrade your system to a full EPOS (Electronic Point of Sale) system! There are different licence tiers depending on what features you need. For more info on features and pricing, just reach out to your Solution Provider , they’ll...
  6. πŸ“Ά How do I connect to a different Wi-Fi?

    If you’re having trouble accessing your device’s Wi-Fi settings, there’s a handy shortcut in the Troubleshooting section inside Configuration . Log in, then tap the Menu ( ☰ ) in the top left corner. Tap Configuration , then tap Troub...
  7. ℹ️ About

    The Configuration screen helps you with support and troubleshooting. Once logged in, tap the Menu by tapping the hamburger (  ☰  ) button in the top left corner. Tap the Configuration option. Tap About to see useful info that mig...
  8. πŸ› οΈ Troubleshooting

    The Configuration screen also helps you with troubleshooting and support. Once logged in, tap the Menu by tapping the hamburger (  ☰  ) button in the top left corner. Tap the Configuration option. Tap Troubleshooting to see helpful...
  9. βœοΈπŸ‘€ How to change a Staff Member’s details

    Need to update a staff member’s name, code, or role? You can do it right from the device—here’s how: Log in to the device. Tap the Menu (  ☰  ) in the top left corner. Tap Staff to open the Staff Management screen. Find the staff memb...
  10. πŸ‘€βž• How to add a Staff Member

    Supervisors can easily add a new staff member right from your device. Here's how: Log in to the device. Tap the Menu (  ☰  ) in the top left corner. Tap Staff to open the Staff Management screen. Tap the NEW button βž•. Enter the st...