๐Ÿ’ฐ How to configure your Gratuity (Tipping) options

Your system comes pre-configured with both custom tip amounts and pre-set tip buttons enabled. You can tailor these settings to match your business preferences.

๐Ÿ–ฅ๏ธ To Configure Tip Options in the Web Portal:

  1. Log in to the Web Portal using the credentials provided by your Solution Provider.

  2. Click Config in the top navigation bar.

  3. Select Profiles from the sub-menu.

  4. Find the Profile assigned to your device and click the Edit ( โœŽ ) icon.
    • You can confirm which profile your device uses under the Devices tab.

  5. Expand the Functions section.

๐Ÿ”ง Configure Your Preferences:

  • Disable custom tip entry
    Set Custom Tip Amount to No to prevent users from entering a bespoke tip value.
  • Disable pre-set tip buttons
    Set Pre-Set Tip Amount to No to remove the three fixed-percentage tip options.
  • Adjust preset tip percentages
    Use the Pre-Set Tip 1–3 fields to input your desired percentage values (e.g., 5, 10, 15).
  • Disable tipping altogether
    Set both Custom Tip Amount and Pre-Set Tip Amount to No.
  1. Click the Save button at the bottom of the screen.

๐Ÿ“ฑ To Apply the Changes on Your Device:

  1. On the login screen of your device, tap the Update Data button (top right) to sync the latest settings.