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Last Updated: 04/07/2025
in 💬 FAQ's You can easily upgrade your system to a full EPOS (Electronic Point of Sale) system! There are different licence tiers depending on what features you need. For more info on features and pricing, just reach out to your Solution Provider , they’ll...
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Last Updated: 04/07/2025
in 💬 FAQ's
If you’re having trouble accessing your device’s Wi-Fi settings, there’s a handy shortcut in the Troubleshooting section inside Configuration . Log in, then tap the Menu ( ☰ ) in the top left corner. Tap Configuration , then tap Troub...
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Last Updated: 04/07/2025
in 🛠️ Configuration
The Configuration screen helps you with support and troubleshooting. Once logged in, tap the Menu by tapping the hamburger ( ☰ ) button in the top left corner. Tap the Configuration option. Tap About to see useful info that mig...
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Last Updated: 04/07/2025
in 🛠️ Configuration The Configuration screen also helps you with troubleshooting and support. Once logged in, tap the Menu by tapping the hamburger ( ☰ ) button in the top left corner. Tap the Configuration option. Tap Troubleshooting to see helpful...
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Last Updated: 04/07/2025
in 👥 Staff Need to update a staff member’s name, code, or role? You can do it right from the device—here’s how: Log in to the device. Tap the Menu ( ☰ ) in the top left corner. Tap Staff to open the Staff Management screen. Find the staff memb...
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Last Updated: 04/07/2025
in 👥 Staff Supervisors can easily add a new staff member right from your device. Here's how: Log in to the device. Tap the Menu ( ☰ ) in the top left corner. Tap Staff to open the Staff Management screen. Tap the NEW button ➕. Enter the st...
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Last Updated: 04/07/2025
in 📈 Reports
You can view previous transactions directly on your device or via the Web Portal. On the Device: Log in to the system. Tap the Menu ( ☰ ) button in the top left corner. Select Transactions from the menu. The Transaction History ...
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Last Updated: 04/07/2025
in 🧾 Receipts
By default, the system will automatically print a receipt on the Transaction Summary screen after each sale or refund.
🔁 To Reprint a Receipt:
You can reprint a receipt from:
The Transaction Summary screen
The Transa...
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Last Updated: 04/07/2025
in 💰 Selling You can cancel a transaction at any point before completing a card payment or recording the cash amount . 🔹 To Cancel a Transaction: Tap the BACK button in the bottom-left corner (if visible) or... Tap the CANCEL button in the bot...
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Last Updated: 03/07/2025
in 💰 Selling After selecting a payment method , the system allows you to add a tip . You’ll be presented with several options: 1. Choose a Percentage Tip You’ll see three pre-set tip buttons (e.g. 5% , 10% , 15% ). Tap one of these to automatically add ...
