Updated Articles

  1. βœοΈπŸ‘€ How to change a Staff Member’s details

    Need to update a staff member’s name, code, or role? You can do it right from the device—here’s how: Log in to the device. Tap the Menu (  ☰  ) in the top left corner. Tap Staff to open the Staff Management screen. Find the staff memb...
  2. πŸ‘€βž• How to add a Staff Member

    Supervisors can easily add a new staff member right from your device. Here's how: Log in to the device. Tap the Menu (  ☰  ) in the top left corner. Tap Staff to open the Staff Management screen. Tap the NEW button βž•. Enter the st...
  3. 🧾 How to view previous transactions

    You can view previous transactions directly on your device or via the Web Portal. On the Device: Log in to the system. Tap the Menu ( ☰ ) button in the top left corner. Select Transactions from the menu. The Transaction History ...
  4. πŸ–¨οΈ How to Print a Receipt

    By default, the system will automatically print a receipt on the Transaction Summary screen after each sale or refund. πŸ” To Reprint a Receipt: You can reprint a receipt from: The Transaction Summary screen The  Transa...
  5. ❌ How to Cancel a Transaction

    You can cancel a transaction at any point before completing a card payment or recording the cash amount . πŸ”Ή To Cancel a Transaction: Tap the  BACK button in the bottom-left corner (if visible) or... Tap the CANCEL button in the bot...
  6. πŸ’β€β™‚οΈ Adding Gratuity (Tips)

    After selecting a payment method , the system allows you to add a tip . You’ll be presented with several options: 1. Choose a Percentage Tip You’ll see three pre-set tip buttons (e.g. 5% , 10% , 15% ). Tap one of these to automatically add ...
  7. 🌐 Web Portal (Back Office)

    Your system is managed through the Web Portal , where you can: Manage staff and configurations Access and export centralized reports View all transactions from all devices πŸ“˜  Learn more: πŸ‘‰ More on Web Portal reports πŸ‘‰ More on Config...
  8. πŸ†˜ Support

    Tap Support to view contact details for your  Solution Provider . πŸ“˜ Learn more: πŸ‘‰ Use this info for technical help or to log a support ticket. ...
  9. βš™οΈ Configuration Screen

    Use this screen for troubleshooting and system information.     Sections include: About – View your device info (last transaction, version, enrolment code, etc.) Troubleshooting – Check internet and portal connections, access Wi-Fi setting...
  10. 🧾 Transactions

    View past transactions directly on your terminal. Tap on any transaction to: View more details Print or reprint a receipt Issue a refund (if applicable)     You can also search for transactions stored in the Web Portal using: Date Refer...