Updated Articles

  1. ๐Ÿงพ How to view previous transactions

    You can view previous transactions directly on your device or via the Web Portal. On the Device: Log in to the system. Tap the Menu ( โ˜ฐ ) button in the top left corner. Select Transactions from the menu. The Transaction History ...
  2. ๐Ÿ–จ๏ธ How to Print a Receipt

    By default, the system will automatically print a receipt on the Transaction Summary screen after each sale or refund. ๐Ÿ” To Reprint a Receipt: You can reprint a receipt from: The Transaction Summary screen The  Transa...
  3. โŒ How to Cancel a Transaction

    You can cancel a transaction at any point before completing a card payment or recording the cash amount . ๐Ÿ”น To Cancel a Transaction: Tap the  BACK button in the bottom-left corner (if visible) or... Tap the CANCEL button in the bot...
  4. ๐Ÿ’โ€โ™‚๏ธ Adding Gratuity (Tips)

    After selecting a payment method , the system allows you to add a tip . You’ll be presented with several options: 1. Choose a Percentage Tip You’ll see three pre-set tip buttons (e.g. 5% , 10% , 15% ). Tap one of these to automatically add ...
  5. ๐ŸŒ Web Portal (Back Office)

    Your system is managed through the Web Portal , where you can: Manage staff and configurations Access and export centralized reports View all transactions from all devices ๐Ÿ“˜  Learn more: ๐Ÿ‘‰ More on Web Portal reports ๐Ÿ‘‰ More on Config...
  6. ๐Ÿ†˜ Support

    Tap Support to view contact details for your  Solution Provider . ๐Ÿ“˜ Learn more: ๐Ÿ‘‰ Use this info for technical help or to log a support ticket. ...
  7. โš™๏ธ Configuration Screen

    Use this screen for troubleshooting and system information.     Sections include: About – View your device info (last transaction, version, enrolment code, etc.) Troubleshooting – Check internet and portal connections, access Wi-Fi setting...
  8. ๐Ÿงพ Transactions

    View past transactions directly on your terminal. Tap on any transaction to: View more details Print or reprint a receipt Issue a refund (if applicable)     You can also search for transactions stored in the Web Portal using: Date Refer...
  9. ๐Ÿ“Š Reports

    The Reports screen provides access to key sales reports: Terminal Report – Daily totals for this device Staff Sales Report – Totals broken down by staff Business Report – Combined totals for all devices (multi-terminal businesses) Use ...
  10. ๐Ÿ“‚ Menu ( โ˜ฐ )

    On certain screens, you can access the main menu by tapping the hamburger icon (  โ˜ฐ  ) in the top left. From here, you can access: Reports End of Day Transactions Configuration User Guide Support Upgrade โš ๏ธ The menu...