Updated Articles

  1. ๐Ÿšซ How to disable "Allow Staff to Stay Logged In"

    By default, staff members can toggle “Keep me logged in” on the login screen to stay signed in beyond the auto logout timeout. To remove this option and ensure automatic logout after inactivity: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Port...
  2. ๐Ÿ” How to set Auto Logout After Each Transaction

    You can set your system to automatically log out staff after each transaction. Follow these steps to enable this setting: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Portal using the credentials supplied by your Solution Provider . Click Co...
  3. ๐ŸŒ How to access the Web Portal

    To access the Web Portal  ๐ŸŒ, simply click the link or enter  portal.smartvolution.com in your browser’s address bar.  You’ll need to log in using the credentials provided by your Solution Provider . ๐Ÿ”‘ ...
  4. ๐Ÿ“–โœจ How to view the user guide

    Need a hand? You can easily access the user guide right from your device or the Web Portal! On your device, once logged in, tap the Menu by tapping the hamburger (  โ˜ฐ  ) button in the top left corner, then tap User Guide.   On the Web Portal, o...
  5. ๐Ÿ“žโœจ Who do I contact for support?

    If you have any questions or need support, your best contact is your Solution Provider . You can find their contact details both on your device and in the Web Portal. Here’s how to find support info: On your device , once logged in, tap the Me...
  6. ๐Ÿ“Š What do all the values mean in the Reports?

  7. Web Portal - Pay Transaction Summary Report

    Report showing all transactions similar to the Transaction History screen. Report Field Description App Version Application version Transaction ID Server-side ID Reference Optional transaction name ...
  8. Web Portal - Pay Transaction Report

    A detailed report showing everything that happened within a transaction, typically used for support purposes. Report Field Description App Version Application version Transaction ID Server-side ID Refe...
  9. Web Portal - Pay Refund Report

    Report detailing all refunds carried out. Report FIeld Description Date Date of the refund Till Name Device used Staff Code Code of refunding staff member Staff Name Name of refunding staff member Refund Amount Refund ...
  10. Web Portal - Pay Staff Report

    Sales totals split by staff member. Report Field Description Staff Code Staff member's code Staff Name Staff member's name Transactions Number of transactions by staff Refunds Number of refunds Refund Total Refund valu...