Updated Articles

  1. โŒ๐Ÿ’ณ๐Ÿ’ต How to Turn Off Split Payments

    By default, your system allows split payments —useful when a customer wants to pay with multiple methods (e.g., part cash, part card) or when a group splits the bill. However, you can disable this feature easily if it's not needed. ๐Ÿ–ฅ๏ธ Steps t...
  2. ๐Ÿ’ฐ How to configure your Gratuity (Tipping) options

    Your system comes pre-configured with both custom tip amounts and pre-set tip buttons enabled. You can tailor these settings to match your business preferences. ๐Ÿ–ฅ๏ธ To Configure Tip Options in the Web Portal: Log in to the Web Portal usi...
  3. โŒ๐Ÿท๏ธ How to Disable the Ability to Name Transactions

    Your system allows staff to name transactions, helpful for identifying sales or refunds later using customer names, invoice numbers, job types, or references. If you prefer to turn this feature off: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Po...
  4. โฑ๏ธ How to Adjust the Auto Logout Time

    Your system is set to automatically log users out after a period of inactivity. You can customize this timeout to better suit your business needs. ๐Ÿ–ฅ๏ธ On the Web Portal: Log in  to the  Web Portal using credentials provided by your Solution P...
  5. ๐Ÿงพ How to Change the Receipt Header and Footer

    Customizing the receipt header and footer allows you to personalize your receipts with business information, branding, or legal disclaimers. Please contact your Solution Provider  with the exact text you would like to appear at the top (heade...
  6. ๐Ÿšซ How to disable "Allow Staff to Stay Logged In"

    By default, staff members can toggle “Keep me logged in” on the login screen to stay signed in beyond the auto logout timeout. To remove this option and ensure automatic logout after inactivity: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Port...
  7. ๐Ÿ” How to set Auto Logout After Each Transaction

    You can set your system to automatically log out staff after each transaction. Follow these steps to enable this setting: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Portal using the credentials supplied by your Solution Provider . Click Co...
  8. ๐Ÿ”ง Configurable Settings in the Web Portal

    Your system can be configured to match your exact business needs. These settings are managed centrally in the Web Portal by your solution provider .  Below is a helpful table explaining what can be configured and what each setting does: ...
  9. ๐ŸŒ How to access the Web Portal

    To access the Web Portal  ๐ŸŒ, simply click the link or enter  portal.smartvolution.com in your browser’s address bar.  You’ll need to log in using the credentials provided by your Solution Provider . ๐Ÿ”‘ ...
  10. ๐Ÿ“–โœจ How to view the user guide

    Need a hand? You can easily access the user guide right from your device or the Web Portal! On your device, once logged in, tap the Menu by tapping the hamburger (  โ˜ฐ  ) button in the top left corner, then tap User Guide.   On the Web Portal, o...