Popular Articles

  1. ๐Ÿš€ Getting Started

    Power on the Terminal and Connect to the Internet  Make sure your payment terminal is turned on and connected to the internet (Wi-Fi or mobile data). Open the Register App Once connected, tap the Register icon on the terminal’s home screen....
  2. ๐Ÿ“ฑ๐Ÿ‘€ App Overview: Key Screens & Workflows

  3. ๐Ÿ“žโœจ Who do I contact for support?

    If you have any questions or need support, your best contact is your Solution Provider . You can find their contact details both on your device and in the Web Portal. Here’s how to find support info: On your device , once logged in, tap the Me...
  4. ๐Ÿ” Logging In

    Enter Your Staff Code To log in, simply enter your Staff Code and tap the Next ( > ) button. Default Staff Accounts  Your terminal comes pre-configured with two staff accounts: POS Supervisor  – Staff Code: 0001 POS User  – Sta...
  5. ๐Ÿ“Š What do all the values mean in the Reports?

  6. ๐ŸŒ How to access the Web Portal

    To access the Web Portal  ๐ŸŒ, simply click the link or enter  portal.smartvolution.com in your browser’s address bar.  You’ll need to log in using the credentials provided by your Solution Provider . ๐Ÿ”‘ ...
  7. ๐Ÿ’ณ Taking Card Payments Updated

    Your solution is fully integrated with the payment application on your terminal, making card payments quick and easy. Follow the steps below to process a sale: Log In and Start a Sale Once logged in, tap the SALE button on the home screen. ...
  8. ๐Ÿ’ณ Making a Card Sale Updated

    Making a sale with your payment terminal is quick and simple.  Just follow these steps: Log In and tap SALE Once you're logged in, tap the SALE button on the home screen. Enter the Sale Amount Use the keypad to enter the total amount fo...
  9. ๐Ÿšช Logging Out

    How to Sign Off To log out, tap the area in the top right corner of the screen where you’ll see the initials of the logged-in user, followed by “– Sign Off” (e.g.,  JD – Sign Off ). Confirm Sign Off  You’ll be asked to confirm your ch...
  10. ๐Ÿ”ง Settings Screen

    The Settings screen is the first screen you’ll see when launching the app for the first time. Here, you can: Enter your enrolment code (provided by your Solution Provider) to link the terminal to your account. Change the application l...