πŸ“±πŸ‘€ App Overview: Key Screens & Workflows

πŸ”§ Settings Screen

The Settings screen is the first screen you’ll see when launching the app for the first time.


Here, you can:

  • Enter your enrolment code (provided by your Solution Provider) to link the terminal to your account.
  • Change the application language.
  • Check the app version.
  • Run a Full Sync to re-download all settings.

πŸ“ To access Settings later:  From the Login screen, tap the kebab menu ( αŽ’ ) in the top right, then tap Settings.


πŸ“˜ Learn more:

πŸ” Login Screen

This is where staff members enter their Staff Code to access the system.

Also available from the login screen:

  • Update Data – Syncs with the back office to download configuration changes and upload offline transactions.
  • Access to the kebab menu ( αŽ’ ) for:
    • Settings
    • Support Contact Details
        

πŸ“˜ Learn more:

πŸ”„ Update Data

Tapping the Update Data button:

  • Downloads the latest settings and updates from the Web Portal.
  • Uploads any offline transactions stored on the device.

βœ… Top Tip:

Before contacting support, always tap Update Data to ensure your terminal is synced.

πŸ’³ Pay Screen

This is your main screen for processing transactions.

Here, you can:

  • Tap SALE or REFUND to start a transaction.
  • Open the menu ( β˜° ) in the top left to access other features.
  • Log out using Sign Off in the top right.

πŸ“˜ Learn more:

πŸ“‚ Menu ( ☰ )

On certain screens, you can access the main menu by tapping the hamburger icon ( β˜° ) in the top left.

From here, you can access:

⚠️ The menu may be greyed out during transactions. Complete or cancel the current process to enable it.

πŸ“Š Reports

The Reports screen provides access to key sales reports:

  • Terminal Report – Daily totals for this device
  • Staff Sales Report – Totals broken down by staff
  • Business Report – Combined totals for all devices (multi-terminal businesses)

Use the date controls at the top to view reports for different days.
    


πŸ“˜ Learn more:

πŸ“… End of Day

The End of Day screen generates a Z Report, showing all sales since the last end-of-day close.

πŸ“Œ For some payment integrations, completing this step also triggers batch close/settlement on your payment terminal.


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🧾 Transactions

View past transactions directly on your terminal. Tap on any transaction to:

  • View more details
  • Print or reprint a receipt
  • Issue a refund (if applicable)
      

You can also search for transactions stored in the Web Portal using:

  • Date
  • Reference
  • Transaction ID
  • Last 4 digits of the card

πŸ“˜ Learn more:

πŸ‘₯ Staff Management

The Staff screen allows you to manage team members who can access and operate the system.

 

From this screen, you can:

  • πŸ” Search staff – Quickly locate a staff member by typing their name into the search bar.

  • βž• Add a new staff member – Click the New Staff button to create a new user profile.

  • ✏️ Edit staff member details – Click the edit icon (✎) next to a staff member to:

    • Update their role (e.g. Standard User, Supervisor)

    • Change or reset their staff code for secure login access


πŸ“˜ Learn more:

βš™οΈ Configuration Screen

Use this screen for troubleshooting and system information.
  

Sections include:

  • About – View your device info (last transaction, version, enrolment code, etc.)
  • Troubleshooting – Check internet and portal connections, access Wi-Fi settings, or exit the app.

πŸ“˜ Learn more:

πŸ“– User Guide

Tap User Guide in the app menu to view the full online version of the user manual.

πŸ†˜ Support

Tap Support to view contact details for your Solution Provider.


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πŸš€ Upgrade

Tap Upgrade to learn about features in higher-tier plans.

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🌐 Web Portal (Back Office)

Your system is managed through the Web Portal, where you can:

  • Manage staff and configurations
  • Access and export centralized reports
  • View all transactions from all devices

πŸ“˜ Learn more: