Popular Articles

  1. πŸ“Ά How do I connect to a different Wi-Fi?

    If you’re having trouble accessing your device’s Wi-Fi settings, there’s a handy shortcut in the Troubleshooting section inside Configuration . Log in, then tap the Menu ( ☰ ) in the top left corner. Tap Configuration , then tap Troub...
  2. πŸ–¨οΈ How to Print a Receipt

    By default, the system will automatically print a receipt on the Transaction Summary screen after each sale or refund. πŸ” To Reprint a Receipt: You can reprint a receipt from: The Transaction Summary screen The  Transa...
  3. πŸ”§ Settings Screen

    The Settings screen is the first screen you’ll see when launching the app for the first time. Here, you can: Enter your enrolment code (provided by your Solution Provider) to link the terminal to your account. Change the application l...
  4. πŸ’Έ How to Refund a Previous Transaction

    Refunding a previous transaction is quick and easy: Method 1: Using the Refund button After logging in, tap the REFUND button. Enter the REFUND CODE using the keypad, then tap ENTER . The default code is 8520 . Tap the TRANSACTI...
  5. 🧾 How to view previous transactions

    You can view previous transactions directly on your device or via the Web Portal. On the Device: Log in to the system. Tap the Menu ( ☰ ) button in the top left corner. Select Transactions from the menu. The Transaction History ...
  6. πŸ“œ How to β€œEnd Day” / perform a Z Read

    The End of Day process, also known as a Z Read , generates a summary of all transactions since the last Z Report. This step is essential for daily reconciliation and will also trigger batch close / settlement on many integrated payment terminal...
  7. πŸ” How to Configure Refund Access and Codes

    Your system comes pre-configured with refunds requiring an access code. The default refund code is 8520 , but you can change this to a 4-digit code of your choice. You also have full control over which staff members can process refunds. πŸ–₯️ To...
  8. πŸ‘₯ Staff Management

    The Staff screen allows you to manage team members who can access and operate the system.   From this screen, you can: πŸ” Search staff – Quickly locate a staff member by typing their name into the search bar. βž• Add a new staff member ...
  9. πŸ“… End of Day

    The End of Day screen generates a Z Report , showing all sales since the last end-of-day close. πŸ“Œ For some payment integrations, completing this step also triggers batch close/settlement on your payment terminal. πŸ“˜ Learn more: πŸ‘‰ How ...
  10. πŸ‘₯ How to change who has access to Staff Management on the device

    By default, only Supervisor-level users have access to the Staff Management section via the Menu. To adjust this permission, follow the steps below: πŸ–₯️ Change Staff Management Access via the Web Portal: Log in to the Web Portal using...