Popular Articles

  1. πŸ’³ Taking Card Payments

    Your solution is fully integrated with the payment application on your terminal, making card payments quick and easy. Follow the steps below to process a sale: Log In Enter your  Staff Code  and tap the  Next (  >  )  button. Enter the...
  2. 🧾 How to view previous transactions

    You can view previous transactions directly on your device or via the Web Portal. On the Device: Log in to the system. Tap the Menu ( ☰ ) button in the top left corner. Select Transactions from the menu. The Transaction History ...
  3. πŸ“œ How to β€œEnd Day” / perform a Z Read

    The End of Day process, also known as a Z Read , generates a summary of all transactions since the last Z Report. This step is essential for daily reconciliation and will also trigger batch close / settlement on many integrated payment terminal...
  4. 🌐 How to access Reports on the Web Portal

    The Web Portal Reports screen provides detailed reporting for sales, refunds, and transactions. 🧭 Steps to Access Reports Online: Login  to the Web Portal using the credentials provided by your Solution Provider After login, the Sales ...
  5. πŸ’Έ How to Refund a Previous Transaction

    Refunding a previous transaction is quick and easy: Method 1: Using the Refund menu After logging in, tap the MENU  button and tap the REFUND  menu item. Enter the REFUND CODE using the keypad, then tap ENTER . The default code is  852...
  6. πŸ” How to Configure Refund Access and Codes

    Your system comes pre-configured with refunds requiring an access code. The default refund code is 8520 , but you can change this to a 4-digit code of your choice. You also have full control over which staff members can process refunds. πŸ–₯️ To...
  7. πŸ”§ Settings Screen

    The Settings screen is the first screen you’ll see when launching the app for the first time. Here, you can: Enter your enrolment code (provided by your Solution Provider) to link the terminal to your account. Change the application l...
  8. πŸ–¨οΈ How to Print a Receipt

    By default, the system will automatically print a receipt on the Transaction Summary screen after each sale or refund. πŸ” To Reprint a Receipt: You can reprint a receipt from: The Transaction Summary screen The  Transa...
  9. βœοΈπŸ‘€ How to change a Staff Member’s details

    Need to update a staff member’s name, code, or role? You can do it right from the device—here’s how: Log in to the device. Tap the Menu (  ☰  ) in the top left corner. Tap Staff to open the Staff Management screen. Find the staff memb...
  10. πŸ”§ Configurable Settings in the Web Portal

    Your system can be configured to match your exact business needs. These settings are managed centrally in the Web Portal by your solution provider .  Below is a helpful table explaining what can be configured and what each setting does: ...