Popular Articles

  1. πŸ’³ Taking Card Payments Updated

    Your solution is fully integrated with the payment application on your terminal, making card payments quick and easy. Follow the steps below to process a sale: Log In Enter your  Staff Code  and tap the  Next (  >  )  button. Enter the...
  2. 🧾 How to view previous transactions

    You can view previous transactions directly on your device or via the Web Portal. On the Device: Log in to the system. Tap the Menu ( ☰ ) button in the top left corner. Select Transactions from the menu. The Transaction History ...
  3. πŸ’Έ How to Refund a Previous Transaction Updated

    Refunding a previous transaction is quick and easy: Method 1: Using the Refund menu After logging in, tap the MENU  button and tap the REFUND  menu item. Enter the REFUND CODE using the keypad, then tap ENTER . The default code is  852...
  4. πŸ“œ How to β€œEnd Day” / perform a Z Read

    The End of Day process, also known as a Z Read , generates a summary of all transactions since the last Z Report. This step is essential for daily reconciliation and will also trigger batch close / settlement on many integrated payment terminal...
  5. 🌐 How to access Reports on the Web Portal

    The Web Portal Reports screen provides detailed reporting for sales, refunds, and transactions. 🧭 Steps to Access Reports Online: Login  to the Web Portal using the credentials provided by your Solution Provider After login, the Sales ...
  6. πŸ” How to Configure Refund Access and Codes

    Your system comes pre-configured with refunds requiring an access code. The default refund code is 8520 , but you can change this to a 4-digit code of your choice. You also have full control over which staff members can process refunds. πŸ–₯️ To...
  7. πŸ”§ Settings Screen

    The Settings screen is the first screen you’ll see when launching the app for the first time. Here, you can: Enter your enrolment code (provided by your Solution Provider) to link the terminal to your account. Change the application l...
  8. βœοΈπŸ‘€ How to change a Staff Member’s details

    Need to update a staff member’s name, code, or role? You can do it right from the device—here’s how: Log in to the device. Tap the Menu (  ☰  ) in the top left corner. Tap Staff to open the Staff Management screen. Find the staff memb...
  9. πŸ–¨οΈ How to Print a Receipt

    By default, the system will automatically print a receipt on the Transaction Summary screen after each sale or refund. πŸ” To Reprint a Receipt: You can reprint a receipt from: The Transaction Summary screen The  Transa...
  10. πŸ’΅ Taking Cash Payments Updated

    Processing a cash sale on your terminal is quick and simple. Just follow these steps: Log In Enter your  Staff Code  and tap the  Next (  >  )  button. Enter the Sale Amount Use the keypad to enter the total amount, then tap CONFIRM ...