-
Created On: 27/06/2025
in 💬 FAQ's You can easily upgrade your system to a full EPOS (Electronic Point of Sale) system! There are different licence tiers depending on what features you need. For more info on features and pricing, just reach out to your Solution Provider , they’ll...
-
Created On: 27/06/2025
in 💬 FAQ's
If you’re having trouble accessing your device’s Wi-Fi settings, there’s a handy shortcut in the Troubleshooting section inside Configuration . Log in, then tap the Menu ( ☰ ) in the top left corner. Tap Configuration , then tap Troub...
-
Created On: 27/06/2025
in 💬 FAQ's An enrolment code is a unique mix of letters and numbers given to you by your Solution Provider . Think of it like your license key, it links your device(s) securely to your account and only your account. Your enrolment code is entered on the ...
-
Created On: 27/06/2025
in 💬 FAQ's
To access the Web Portal 🌐, simply click the link or enter portal.smartvolution.com in your browser’s address bar. You’ll need to log in using the credentials provided by your Solution Provider . 🔑 ...
-
Created On: 27/06/2025
in 💬 FAQ's
Need a hand? You can easily access the user guide right from your device or the Web Portal! On your device, once logged in, tap the Menu by tapping the hamburger ( ☰ ) button in the top left corner, then tap User Guide. On the Web Portal, o...
-
Created On: 27/06/2025
in 💬 FAQ's If you have any questions or need support, your best contact is your Solution Provider . You can find their contact details both on your device and in the Web Portal. Here’s how to find support info: On your device , once logged in, tap the Me...
-
Created On: 27/06/2025
in 🛠️ Configuration
Customizing the receipt header and footer allows you to personalize your receipts with business information, branding, or legal disclaimers. Please contact your Solution Provider with the exact text you would like to appear at the top (heade...
-
Created On: 27/06/2025
in 🛠️ Configuration By default, the system is configured to automatically print receipts upon reaching the Transaction Summary screen. You can change this setting to make receipt printing optional , allowing staff to print a receipt only when requested. 🛠️ Steps t...
-
Created On: 27/06/2025
in 🛠️ Configuration
By default, your system supports both cash and card payments. If you operate as a card-only business , you can easily disable the ability to process cash transactions. 🛠️ Disable Cash Transactions via the Web Portal: Log in to the Web...
-
Created On: 27/06/2025
in 🛠️ Configuration
By default, only Supervisor users have permission to carry out the End of Day (Z Report) function from the Menu. If you need to change this setting, follow the steps below: 🖥️ Change End of Day Access via the Web Portal: Log in to the ...
