New Articles

  1. ๐Ÿš€ Upgrade

    Tap  Upgrade to learn about features in higher-tier plans. ๐Ÿ“˜ Learn more: ๐Ÿ‘‰ If you’d like to upgrade to EPOS, contact your Solution Provider. ...
  2. ๐Ÿ†˜ Support

    Tap Support to view contact details for your  Solution Provider . ๐Ÿ“˜ Learn more: ๐Ÿ‘‰ Use this info for technical help or to log a support ticket. ...
  3. ๐Ÿ“– User Guide

    Tap User Guide in the app menu to view the full online version of the user manual. ...
  4. โš™๏ธ Configuration Screen

    Use this screen for troubleshooting and system information.     Sections include: About – View your device info (last transaction, version, enrolment code, etc.) Troubleshooting – Check internet and portal connections, access Wi-Fi setting...
  5. ๐Ÿงพ Transactions

    View past transactions directly on your terminal. Tap on any transaction to: View more details Print or reprint a receipt Issue a refund (if applicable)     You can also search for transactions stored in the Web Portal using: Date Refer...
  6. ๐Ÿ“… End of Day

    The End of Day screen generates a Z Report , showing all sales since the last end-of-day close. ๐Ÿ“Œ For some payment integrations, completing this step also triggers batch close/settlement on your payment terminal. ๐Ÿ“˜ Learn more: ๐Ÿ‘‰ How ...
  7. ๐Ÿ“Š Reports

    The Reports screen provides access to key sales reports: Terminal Report – Daily totals for this device Staff Sales Report – Totals broken down by staff Business Report – Combined totals for all devices (multi-terminal businesses) Use ...
  8. ๐Ÿ“‚ Menu ( โ˜ฐ )

    On certain screens, you can access the main menu by tapping the hamburger icon (  โ˜ฐ  ) in the top left. From here, you can access: Reports End of Day Transactions Configuration User Guide Support Upgrade โš ๏ธ The menu...
  9. ๐Ÿ’ณ Pay Screen

    This is your main screen for processing transactions . Here, you can: Enter the amount for a Sale transaction. Open the menu (  โ˜ฐ  ) in the top left to access other features. Log out using Sign Off in the top right. ๐Ÿ“˜ Learn more:...
  10. ๐Ÿ”„ Update Data

    Tapping the Update Data button: Downloads the latest settings and updates from the Web Portal . Uploads any offline transactions stored on the device. โœ… Top  Tip: Before contacting support, always tap Update Data to ensure you...