New Articles

  1. ๐Ÿ‘ฅ How to change who has access to Staff Management on the device

    By default, only Supervisor-level users have access to the Staff Management section via the Menu. To adjust this permission, follow the steps below: ๐Ÿ–ฅ๏ธ Change Staff Management Access via the Web Portal: Log in to the Web Portal using...
  2. ๐Ÿ“Š How to change who has access to Reports on the device

    By default, all POS users can access the Reports section from the Menu. If you wish to restrict or control access, follow the steps below. ๐Ÿ–ฅ๏ธ Change Report Access Settings via the Web Portal: Log in to the Web Portal using the credent...
  3. โŒ๐Ÿ’ณ๐Ÿ’ต How to Turn Off Split Payments

    By default, your system allows split payments —useful when a customer wants to pay with multiple methods (e.g., part cash, part card) or when a group splits the bill. However, you can disable this feature easily if it's not needed. ๐Ÿ–ฅ๏ธ Steps t...
  4. ๐Ÿ” How to Configure Refund Access and Codes

    Your system comes pre-configured with refunds requiring an access code. The default refund code is 8520 , but you can change this to a 4-digit code of your choice. You also have full control over which staff members can process refunds. ๐Ÿ–ฅ๏ธ To...
  5. ๐Ÿ’ฐ How to configure your Gratuity (Tipping) options

    Your system comes pre-configured with both custom tip amounts and pre-set tip buttons enabled. You can tailor these settings to match your business preferences. ๐Ÿ–ฅ๏ธ To Configure Tip Options in the Web Portal: Log in to the Web Portal usi...
  6. โŒ๐Ÿท๏ธ How to Disable the Ability to Name Transactions

    Your system allows staff to name transactions, helpful for identifying sales or refunds later using customer names, invoice numbers, job types, or references. If you prefer to turn this feature off: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Po...
  7. โฑ๏ธ How to Adjust the Auto Logout Time

    Your system is set to automatically log users out after a period of inactivity. You can customize this timeout to better suit your business needs. ๐Ÿ–ฅ๏ธ On the Web Portal: Log in  to the  Web Portal using credentials provided by your Solution P...
  8. ๐Ÿšซ How to disable "Allow Staff to Stay Logged In"

    By default, staff members can toggle “Keep me logged in” on the login screen to stay signed in beyond the auto logout timeout. To remove this option and ensure automatic logout after inactivity: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Port...
  9. ๐Ÿ” How to set Auto Logout After Each Transaction

    You can set your system to automatically log out staff after each transaction. Follow these steps to enable this setting: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Portal using the credentials supplied by your Solution Provider . Click Co...
  10. ๐Ÿ”ง Configurable Settings in the Web Portal

    Your system can be configured to match your exact business needs. These settings are managed centrally in the Web Portal by your solution provider .  Below is a helpful table explaining what can be configured and what each setting does: ...