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- 💳 Taking Card PaymentsUpdated
- 💵 Taking Cash PaymentsUpdated
- 🏷️ Naming Transactions
- 💁♂️ Adding Gratuity (Tips)
- 💳💵 How to Split a Payment EquallyUpdated
- 💳💵 How to Split a Payment ManuallyUpdated
- 💸 How to carry out a Manual RefundUpdated
- 💸 How to Refund a Previous TransactionUpdated
- ❌ How to Cancel a Transaction
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- 📊 How to access Reports on device
- 🌐 How to access Reports on the Web Portal
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- Device Report - Terminal Report
- Device Report - Staff Sales
- Device Report - Business Report
- Web Portal - Dashboard
- Web Portal - Pay Sales Summary Report
- Web Portal - Pay Sales Report
- Web Portal - Pay Shift Report
- Web Portal - Pay Staff Report
- Web Portal - Pay Refund Report
- Web Portal - Pay Transaction Report
- Web Portal - Pay Transaction Summary Report
- 🧾 How to view previous transactions
- 📜 How to “End Day” / perform a Z Read
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- ℹ️ About
- 🛠️ Troubleshooting
- 🔧 Configurable Settings in the Web Portal
- 🔐 How to set Auto Logout After Each Transaction
- 🚫 How to disable "Allow Staff to Stay Logged In"
- ⏱️ How to Adjust the Auto Logout Time
- ❌🏷️ How to Disable the Ability to Name Transactions
- 💰 How to configure your Gratuity (Tipping) options
- 🔁 How to Configure Refund Access and Codes
- ❌💳💵 How to Turn Off Split Payments
- 📊 How to change who has access to Reports on the device
- 👥 How to change who has access to Staff Management on the device
- 📜 How to change who has access to End of Day (Z Report)
- ❌💵 How to turn off Cash Payments
- ❌🧾 How to turn off Automatic Receipt Printing
- 🧾 How to Change the Receipt Header and Footer
- 🌐👥 How to add / manage Web Portal Users
New Articles
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Web Portal - Pay Sales Summary Report
Combined sales total for the whole business (for customers with multiple devices): Report Field Description Transaction Count Total transactions Refunds Number of refunds Refund Total Total refund value Gross Sales Sales be... -
Web Portal - Dashboard
Details the sales totals for all your devices for the current day: Report Field Description Avg Spend per Customer Net Sales divided by Transactions Transaction Count Number of transactions Refund Count Number of refunds T... -
Device Report - Business Report
Daily sales totals for the whole business (for customers with multiple devices): Report Field Description Gross Sales Total sales revenue before refunds Refunds Number of refund transactions Total Refund Amount Total value of ... -
Device Report - Staff Sales
Daily sales totals for the device you are using split by staff member: Report Field Description Staff Name Name of the staff member Net Sales Net sales total (with count) per staff member Refunds Number of refunds (with total ... -
Device Report - Terminal Report
Daily sales totals for the device you are using: Report Field Description Gross Sales Total sales revenue before refunds Refunds Number of refund transactions Total Refund Amount Total value of refunds Net Sales Gross Sal... -
📊 What do all the values mean in the Reports?
Created On: 30/06/2025 in 📈 Reports -
🌐 Web Portal (Back Office)
Your system is managed through the Web Portal , where you can: Manage staff and configurations Access and export centralized reports View all transactions from all devices 📘 Learn more: 👉 More on Web Portal reports 👉 More on Config... -
🚀 Upgrade
Tap Upgrade to learn about features in higher-tier plans. 📘 Learn more: 👉 If you’d like to upgrade to EPOS, contact your Solution Provider. ... -
🆘 Support
Tap Support to view contact details for your Solution Provider . 📘 Learn more: 👉 Use this info for technical help or to log a support ticket. ... -
📖 User Guide
Tap User Guide in the app menu to view the full online version of the user manual. ...
