Popular Articles

  1. ๐Ÿ“Š Reports

    The Reports screen provides access to key sales reports: Terminal Report – Daily totals for this device Staff Sales Report – Totals broken down by staff Business Report – Combined totals for all devices (multi-terminal businesses) Use ...
  2. ๐Ÿš€ Upgrade

    Tap  Upgrade to learn about features in higher-tier plans. ๐Ÿ“˜ Learn more: ๐Ÿ‘‰ If you’d like to upgrade to EPOS, contact your Solution Provider. ...
  3. ๐Ÿ‘‹๐Ÿ‘ค How to remove a Staff Member

    Need to remove someone from your staff list? You can do this easily through the Web Portal. Log in to the Web Portal using the login details provided by your Solution Provider . At the top of the screen, click Config , then choose Sta...
  4. ๐Ÿ†˜ Support

    Tap Support to view contact details for your  Solution Provider . ๐Ÿ“˜ Learn more: ๐Ÿ‘‰ Use this info for technical help or to log a support ticket. ...
  5. ๐Ÿงพ How to Change the Receipt Header and Footer

    Customizing the receipt header and footer allows you to personalize your receipts with business information, branding, or legal disclaimers. Please contact your Solution Provider  with the exact text you would like to appear at the top (heade...
  6. ๐Ÿ” Login Screen

    This is where staff members enter their Staff Code to access the system. Also available from the login screen: Update Data – Syncs with the back office to download configuration changes and upload offline transactions. Access to the ke...
  7. Web Portal - Dashboard

    Details the sales totals for all your devices for the current day: Report Field Description Avg Spend per Customer Net Sales divided by Transactions Transaction Count Number of transactions Refund Count Number of refunds T...
  8. Device Report - Staff Sales

    Daily sales totals for the device you are using split by staff member: Report Field Description Staff Name Name of the staff member Net Sales Net sales total (with count) per staff member Refunds Number of refunds (with total ...
  9. ๐Ÿ” How to set Auto Logout After Each Transaction

    You can set your system to automatically log out staff after each transaction. Follow these steps to enable this setting: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Portal using the credentials supplied by your Solution Provider . Click Co...
  10. ๐ŸŒ Web Portal (Back Office)

    Your system is managed through the Web Portal , where you can: Manage staff and configurations Access and export centralized reports View all transactions from all devices ๐Ÿ“˜  Learn more: ๐Ÿ‘‰ More on Web Portal reports ๐Ÿ‘‰ More on Config...