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Last Updated: 28/07/2025
in 💬 FAQ's Your Solution Provider is the company that supplies and manages your Register system. In most cases, this will be the same company that provides your payment terminal. Your Solution Provider can assist you with: 🔧 Support queries 📈 Upgra...
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Last Updated: 07/07/2025
in 👥 Staff
Need to remove someone from your staff list? You can do this easily through the Web Portal. Log in to the Web Portal using the login details provided by your Solution Provider . At the top of the screen, click Config , then choose Sta...
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Use this screen for troubleshooting and system information. Sections include: About – View your device info (last transaction, version, enrolment code, etc.) Troubleshooting – Check internet and portal connections, access Wi-Fi setting...
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Last Updated: 07/07/2025
in 🛠️ Configuration Your system allows staff to name transactions, helpful for identifying sales or refunds later using customer names, invoice numbers, job types, or references. If you prefer to turn this feature off: 🖥️ On the Web Portal: Log in to the Web Po...
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Last Updated: 04/07/2025
in 💰 Selling You can cancel a transaction at any point before completing a card payment or recording the cash amount . 🔹 To Cancel a Transaction: Tap the BACK button in the bottom-left corner (if visible) or... Tap the CANCEL button in the bot...
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Last Updated: 07/07/2025
in 🛠️ Configuration
Your system is set to automatically log users out after a period of inactivity. You can customize this timeout to better suit your business needs. 🖥️ On the Web Portal: Log in to the Web Portal using credentials provided by your Solution P...
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Daily sales totals for the device you are using split by staff member: Report Field Description Staff Name Name of the staff member Net Sales Net sales total (with count) per staff member Refunds Number of refunds (with total ...
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Last Updated: 04/07/2025
in 🛠️ Configuration You can set your system to automatically log out staff after each transaction. Follow these steps to enable this setting: 🖥️ On the Web Portal: Log in to the Web Portal using the credentials supplied by your Solution Provider . Click Co...
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Last Updated: 04/07/2025
in 🛠️ Configuration
By default, staff members can toggle “Keep me logged in” on the login screen to stay signed in beyond the auto logout timeout. To remove this option and ensure automatic logout after inactivity: 🖥️ On the Web Portal: Log in to the Web Port...
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Sales totals split by staff member. Report Field Description Staff Code Staff member's code Staff Name Staff member's name Transactions Number of transactions by staff Refunds Number of refunds Refund Total Refund valu...
