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Last Updated: 07/07/2025
in 🛠️ Configuration
By default, your system allows split payments —useful when a customer wants to pay with multiple methods (e.g., part cash, part card) or when a group splits the bill. However, you can disable this feature easily if it's not needed. 🖥️ Steps t...
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Last Updated: 07/07/2025
in 💬 FAQ's An enrolment code is a unique mix of letters and numbers given to you by your Solution Provider . Think of it like your license key, it links your device(s) securely to your account and only your account. Your enrolment code is entered on the ...
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On certain screens, you can access the main menu by tapping the hamburger icon ( ☰ ) in the top left. From here, you can access: Reports End of Day Transactions Configuration User Guide Support Upgrade ⚠️ The menu...
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Last Updated: 07/07/2025
in 👥 Staff
Want to manage staff from your computer? It’s easy to do in the Web Portal! Here’s how: Log in to the Web Portal using the login details from your Solution Provider . Once you're in, click Config in the top menu. Then click Staff ...
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View past transactions directly on your terminal. Tap on any transaction to: View more details Print or reprint a receipt Issue a refund (if applicable) You can also search for transactions stored in the Web Portal using: Date Refer...
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Last Updated: 04/07/2025
in 🛠️ Configuration The Configuration screen also helps you with troubleshooting and support. Once logged in, tap the Menu by tapping the hamburger ( ☰ ) button in the top left corner. Tap the Configuration option. Tap Troubleshooting to see helpful...
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Use this screen for troubleshooting and system information. Sections include: About – View your device info (last transaction, version, enrolment code, etc.) Troubleshooting – Check internet and portal connections, access Wi-Fi setting...
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Tap Upgrade to learn about features in higher-tier plans. 📘 Learn more: 👉 If you’d like to upgrade to EPOS, contact your Solution Provider. ...
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Last Updated: 07/07/2025
in 🛠️ Configuration
Your system comes pre-configured with both custom tip amounts and pre-set tip buttons enabled. You can tailor these settings to match your business preferences. 🖥️ To Configure Tip Options in the Web Portal: Log in to the Web Portal usi...
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The Reports screen provides access to key sales reports: Terminal Report – Daily totals for this device Staff Sales Report – Totals broken down by staff Business Report – Combined totals for all devices (multi-terminal businesses) Use ...
