Popular Articles

  1. πŸ’Έ How to carry out a Manual Refund

    Refunds are quick and simple to do: After logging in, tap the REFUND button. You’ll be asked to enter a REFUND CODE using the keypad, then tap ENTER . The default code is 8520 . Tap the MANUAL REFUND button. Enter the refund ...
  2. πŸ’»πŸ‘₯ How to manage Staff Members in the Web Portal

    Want to manage staff from your computer? It’s easy to do in the Web Portal! Here’s how: Log in to the Web Portal using the login details from your Solution Provider . Once you're in, click Config in the top menu. Then click Staff ...
  3. ❌🧾 How to turn off Automatic Receipt Printing

    By default, the system is configured to automatically print receipts upon reaching the Transaction Summary screen. You can change this setting to make receipt printing optional , allowing staff to print a receipt only when requested. πŸ› οΈ Steps t...
  4. πŸ“– User Guide

    Tap User Guide in the app menu to view the full online version of the user manual. ...
  5. πŸ“§ How to Email a Receipt

    If enabled by your Solution Provider , the system will display an EMAIL RECEIPT button on the Transaction Summary screen. βœ‰οΈ Sending an Email Receipt: Tap the EMAIL RECEIPT button Enter the customer's email address Tap SEND t...
  6. πŸ‘₯ How to change who has access to Staff Management on the device

    By default, only Supervisor-level users have access to the Staff Management section via the Menu. To adjust this permission, follow the steps below: πŸ–₯️ Change Staff Management Access via the Web Portal: Log in to the Web Portal using...
  7. βœοΈπŸ‘€ How to change a Staff Member’s details

    Need to update a staff member’s name, code, or role? You can do it right from the device—here’s how: Log in to the device. Tap the Menu (  ☰  ) in the top left corner. Tap Staff to open the Staff Management screen. Find the staff memb...
  8. βŒπŸ’³πŸ’΅ How to Turn Off Split Payments

    By default, your system allows split payments —useful when a customer wants to pay with multiple methods (e.g., part cash, part card) or when a group splits the bill. However, you can disable this feature easily if it's not needed. πŸ–₯️ Steps t...
  9. 🧾 How to Change the Receipt Header and Footer

    Customizing the receipt header and footer allows you to personalize your receipts with business information, branding, or legal disclaimers. Please contact your Solution Provider  with the exact text you would like to appear at the top (heade...
  10. πŸ†˜ Support

    Tap Support to view contact details for your  Solution Provider . πŸ“˜ Learn more: πŸ‘‰ Use this info for technical help or to log a support ticket. ...