Popular Articles

  1. ๐ŸŒ Web Portal (Back Office)

    Your system is managed through the Web Portal , where you can: Manage staff and configurations Access and export centralized reports View all transactions from all devices ๐Ÿ“˜  Learn more: ๐Ÿ‘‰ More on Web Portal reports ๐Ÿ‘‰ More on Config...
  2. ๐ŸŒ How to access Reports on the Web Portal

    The Web Portal Reports screen provides detailed reporting for sales, refunds, and transactions. ๐Ÿงญ Steps to Access Reports Online: Login  to the Web Portal using the credentials provided by your Solution Provider After login, the Sales Da...
  3. ๐Ÿ‘คโž• How to add a Staff Member

    Supervisors can easily add a new staff member right from your device. Here's how: Log in to the device. Tap the Menu (  โ˜ฐ  ) in the top left corner. Tap Staff to open the Staff Management screen. Tap the NEW button โž•. Enter the st...
  4. ๐Ÿ“‚ Menu ( โ˜ฐ )

    On certain screens, you can access the main menu by tapping the hamburger icon (  โ˜ฐ  ) in the top left. From here, you can access: Reports End of Day Transactions Configuration User Guide Support Upgrade โš ๏ธ The menu...
  5. ๐Ÿ“– User Guide

    Tap User Guide in the app menu to view the full online version of the user manual. ...
  6. ๐Ÿงฉ What is a Solution Provider?

    Your Solution Provider is the company that supplies and manages your Register system. In most cases, this will be the same company that provides your payment terminal. Your Solution Provider can assist you with: ๐Ÿ”ง Support queries ๐Ÿ“ˆ Upgra...
  7. โŒ๐Ÿงพ How to turn off Automatic Receipt Printing

    By default, the system is configured to automatically print receipts upon reaching the Transaction Summary screen. You can change this setting to make receipt printing optional , allowing staff to print a receipt only when requested. ๐Ÿ› ๏ธ Steps t...
  8. โš™๏ธ Configuration Screen

    Use this screen for troubleshooting and system information.     Sections include: About – View your device info (last transaction, version, enrolment code, etc.) Troubleshooting – Check internet and portal connections, access Wi-Fi setting...
  9. ๐Ÿšซ How to disable "Allow Staff to Stay Logged In"

    By default, staff members can toggle “Keep me logged in” on the login screen to stay signed in beyond the auto logout timeout. To remove this option and ensure automatic logout after inactivity: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Port...
  10. โฑ๏ธ How to Adjust the Auto Logout Time

    Your system is set to automatically log users out after a period of inactivity. You can customize this timeout to better suit your business needs. ๐Ÿ–ฅ๏ธ On the Web Portal: Log in  to the  Web Portal using credentials provided by your Solution P...