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Tapping the Update Data button: Downloads the latest settings and updates from the Web Portal . Uploads any offline transactions stored on the device. ✅ Top Tip: Before contacting support, always tap Update Data to ensure you...
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On certain screens, you can access the main menu by tapping the hamburger icon ( ☰ ) in the top left. From here, you can access: Reports End of Day Transactions Configuration User Guide Support Upgrade ⚠️ The menu...
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Use this screen for troubleshooting and system information. Sections include: About – View your device info (last transaction, version, enrolment code, etc.) Troubleshooting – Check internet and portal connections, access Wi-Fi setting...
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Last Updated: 04/07/2025
in 🛠️ Configuration The Configuration screen also helps you with troubleshooting and support. Once logged in, tap the Menu by tapping the hamburger ( ☰ ) button in the top left corner. Tap the Configuration option. Tap Troubleshooting to see helpful...
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Tap User Guide in the app menu to view the full online version of the user manual. ...
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Last Updated: 07/07/2025
in 👥 Staff
Want to manage staff from your computer? It’s easy to do in the Web Portal! Here’s how: Log in to the Web Portal using the login details from your Solution Provider . Once you're in, click Config in the top menu. Then click Staff ...
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The Reports screen provides access to key sales reports: Terminal Report – Daily totals for this device Staff Sales Report – Totals broken down by staff Business Report – Combined totals for all devices (multi-terminal businesses) Use ...
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Last Updated: 07/07/2025
in 💬 FAQ's An enrolment code is a unique mix of letters and numbers given to you by your Solution Provider . Think of it like your license key, it links your device(s) securely to your account and only your account. Your enrolment code is entered on the ...
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Last Updated: 07/07/2025
in 🛠️ Configuration
Your system is set to automatically log users out after a period of inactivity. You can customize this timeout to better suit your business needs. 🖥️ On the Web Portal: Log in to the Web Portal using credentials provided by your Solution P...
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Last Updated: 04/07/2025
in 🛠️ Configuration
By default, staff members can toggle “Keep me logged in” on the login screen to stay signed in beyond the auto logout timeout. To remove this option and ensure automatic logout after inactivity: 🖥️ On the Web Portal: Log in to the Web Port...
