Popular Articles

  1. ๐Ÿ” How to set Auto Logout After Each Transaction

    You can set your system to automatically log out staff after each transaction. Follow these steps to enable this setting: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Portal using the credentials supplied by your Solution Provider . Click Co...
  2. โŒ๐Ÿท๏ธ How to Disable the Ability to Name Transactions

    Your system allows staff to name transactions, helpful for identifying sales or refunds later using customer names, invoice numbers, job types, or references. If you prefer to turn this feature off: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Po...
  3. ๐Ÿ“–โœจ How to view the user guide

    Need a hand? You can easily access the user guide right from your device or the Web Portal! On your device, once logged in, tap the Menu by tapping the hamburger (  โ˜ฐ  ) button in the top left corner, then tap User Guide.   On the Web Portal, o...
  4. Web Portal - Pay Transaction Summary Report

    Report showing all transactions similar to the Transaction History screen. Report Field Description App Version Application version Transaction ID Server-side ID Reference Optional transaction name ...
  5. ๐ŸŒ๐Ÿ‘ฅ How to add / manage Web Portal Users

    By default, your Solution Provider  will create a Web Portal account using the primary registered email address on your account. To manage additional users: Log in to the Web Portal using your administrator credentials. In the top n...
  6. Device Report - Business Report

    Daily sales totals for the whole business (for customers with multiple devices): Report Field Description Gross Sales Total sales revenue before refunds Refunds Number of refund transactions Total Refund Amount Total value of ...
  7. Device Report - Terminal Report

    Daily sales totals for the device you are using: Report Field Description Gross Sales Total sales revenue before refunds Refunds Number of refund transactions Total Refund Amount Total value of refunds Net Sales Gross Sal...
  8. ๐Ÿ“Š How to change who has access to Reports on the device

    By default, all POS users can access the Reports section from the Menu. If you wish to restrict or control access, follow the steps below. ๐Ÿ–ฅ๏ธ Change Report Access Settings via the Web Portal: Log in to the Web Portal using the credent...
  9. Web Portal - Pay Staff Report

    Sales totals split by staff member. Report Field Description Staff Code Staff member's code Staff Name Staff member's name Transactions Number of transactions by staff Refunds Number of refunds Refund Total Refund valu...
  10. Web Portal - Pay Shift Report

    Z Report / End Day sales totals for each device reported by date. Report Field Description Till Name Name of the device Start Date Date of first transaction Start Time Time of first transaction End Date...