Popular Articles

  1. Web Portal - Pay Transaction Summary Report

    Report showing all transactions similar to the Transaction History screen. Report Field Description App Version Application version Transaction ID Server-side ID Reference Optional transaction name ...
  2. โŒ๐Ÿท๏ธ How to Disable the Ability to Name Transactions

    Your system allows staff to name transactions, helpful for identifying sales or refunds later using customer names, invoice numbers, job types, or references. If you prefer to turn this feature off: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Po...
  3. ๐Ÿงฉ What is a Solution Provider?

    Your Solution Provider is the company that supplies and manages your Register system. In most cases, this will be the same company that provides your payment terminal. Your Solution Provider can assist you with: ๐Ÿ”ง Support queries ๐Ÿ“ˆ Upgra...
  4. Device Report - Terminal Report

    Daily sales totals for the device you are using: Report Field Description Gross Sales Total sales revenue before refunds Refunds Number of refund transactions Total Refund Amount Total value of refunds Net Sales Gross Sal...
  5. Web Portal - Pay Sales Summary Report

    Combined sales total for the whole business (for customers with multiple devices): Report Field Description Transaction Count Total transactions Refunds Number of refunds Refund Total Total refund value Gross Sales Sales be...
  6. ๐Ÿ“œ How to change who has access to End of Day (Z Report)

    By default, only Supervisor users have permission to carry out the End of Day (Z Report) function from the Menu. If you need to change this setting, follow the steps below: ๐Ÿ–ฅ๏ธ Change End of Day Access via the Web Portal: Log in to the ...
  7. Device Report - Business Report

    Daily sales totals for the whole business (for customers with multiple devices): Report Field Description Gross Sales Total sales revenue before refunds Refunds Number of refund transactions Total Refund Amount Total value of ...
  8. ๐Ÿ“–โœจ How to view the user guide

    Need a hand? You can easily access the user guide right from your device or the Web Portal! On your device, once logged in, tap the Menu by tapping the hamburger (  โ˜ฐ  ) button in the top left corner, then tap User Guide.   On the Web Portal, o...
  9. ๐Ÿ“Š How to change who has access to Reports on the device

    By default, all POS users can access the Reports section from the Menu. If you wish to restrict or control access, follow the steps below. ๐Ÿ–ฅ๏ธ Change Report Access Settings via the Web Portal: Log in to the Web Portal using the credent...
  10. ๐ŸŒ๐Ÿ‘ฅ How to add / manage Web Portal Users

    By default, your Solution Provider  will create a Web Portal account using the primary registered email address on your account. To manage additional users: Log in to the Web Portal using your administrator credentials. In the top n...