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Tapping the Update Data button: Downloads the latest settings and updates from the Web Portal . Uploads any offline transactions stored on the device. โ
Top Tip: Before contacting support, always tap Update Data to ensure you...
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The Staff screen allows you to manage team members who can access and operate the system. From this screen, you can: ๐ Search staff – Quickly locate a staff member by typing their name into the search bar. โ Add a new staff member ...
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Last Updated: 04/07/2025
in ๐ ๏ธ Configuration
The Configuration screen also helps you with troubleshooting and support. Once logged in, tap the Menu by tapping the hamburger ( โฐ ) button in the top left corner. Tap the Configuration option. Tap Troubleshooting to see helpful...
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Last Updated: 07/07/2025
in ๐ ๏ธ Configuration
Your system comes pre-configured with both custom tip amounts and pre-set tip buttons enabled. You can tailor these settings to match your business preferences. ๐ฅ๏ธ To Configure Tip Options in the Web Portal: Log in to the Web Portal usi...
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Last Updated: 06/01/2026
in ๐ฐ Selling
Processing a cash sale on your terminal is quick and simple. Just follow these steps: Log In and Start a Sale Once logged in, tap the SALE button on the home screen. Enter the Sale Amount Use the keypad to enter the total amount, then ...
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Last Updated: 07/07/2025
in ๐ฌ FAQ's
An enrolment code is a unique mix of letters and numbers given to you by your Solution Provider . Think of it like your license key, it links your device(s) securely to your account and only your account. Your enrolment code is entered on the ...
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Tap Upgrade to learn about features in higher-tier plans. ๐ Learn more: ๐ If you’d like to upgrade to EPOS, contact your Solution Provider. ...
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Last Updated: 03/07/2025
in ๐ฐ Selling
After selecting a payment method , the system allows you to add a tip . You’ll be presented with several options: 1. Choose a Percentage Tip You’ll see three pre-set tip buttons (e.g. 5% , 10% , 15% ). Tap one of these to automatically add ...
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Last Updated: 04/07/2025
in ๐ Reports
You can view previous transactions directly on your device or via the Web Portal. On the Device: Log in to the system. Tap the Menu ( โฐ ) button in the top left corner. Select Transactions from the menu. The Transaction History ...
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This is your main screen for processing transactions . Here, you can: Tap SALE or REFUND to start a transaction. Open the menu ( โฐ ) in the top left to access other features. Log out using Sign Off in the top right. ๐ Learn m...