Popular Articles

  1. ❌ How to Cancel a Transaction

    You can cancel a transaction at any point before completing a card payment or recording the cash amount . πŸ”Ή To Cancel a Transaction: Tap the  BACK button in the bottom-left corner (if visible) or... Tap the CANCEL button in the bot...
  2. πŸ’΅ Taking Cash Payments

    Processing a cash sale on your terminal is quick and simple. Just follow these steps: Log In and Start a Sale Once logged in, tap the SALE button on the home screen. Enter the Sale Amount Use the keypad to enter the total amount, then ...
  3. πŸ‘€βž• How to add a Staff Member

    Supervisors can easily add a new staff member right from your device. Here's how: Log in to the device. Tap the Menu (  ☰  ) in the top left corner. Tap Staff to open the Staff Management screen. Tap the NEW button βž•. Enter the st...
  4. πŸ’³ Pay Screen

    This is your main screen for processing transactions . Here, you can: Tap SALE or REFUND to start a transaction. Open the menu (  ☰  ) in the top left to access other features. Log out using Sign Off in the top right. πŸ“˜ Learn m...
  5. βœοΈπŸ‘€ How to change a Staff Member’s details

    Need to update a staff member’s name, code, or role? You can do it right from the device—here’s how: Log in to the device. Tap the Menu (  ☰  ) in the top left corner. Tap Staff to open the Staff Management screen. Find the staff memb...
  6. 🌐 How to access Reports on the Web Portal

    The Web Portal Reports screen provides detailed reporting for sales, refunds, and transactions. 🧭 Steps to Access Reports Online: Login  to the Web Portal using the credentials provided by your Solution Provider After login, the Sales Da...
  7. 🏷️ Naming Transactions

    You can choose to add a name to any transaction , which makes it easier to identify specific sales or refunds later. This is especially useful for tracking by customer name, invoice number, job type , or any other reference. When This Feature i...
  8. ⚑️ How to upgrade to EPOS

    You can easily upgrade your system to a full EPOS (Electronic Point of Sale) system! There are different licence tiers depending on what features you need. For more info on features and pricing, just reach out to your Solution Provider , they’ll...
  9. ℹ️ About

    The Configuration screen helps you with support and troubleshooting. Once logged in, tap the Menu by tapping the hamburger (  ☰  ) button in the top left corner. Tap the Configuration option. Tap About to see useful info that mig...
  10. πŸ”§ Configurable Settings in the Web Portal

    Your system can be configured to match your exact business needs. These settings are managed centrally in the Web Portal by your solution provider .  Below is a helpful table explaining what can be configured and what each setting does: ...