Popular Articles

  1. ๐Ÿ“ถ How do I connect to a different Wi-Fi?

    If you’re having trouble accessing your device’s Wi-Fi settings, there’s a handy shortcut in the Troubleshooting section inside Configuration . Log in, then tap the Menu ( โ˜ฐ ) in the top left corner. Tap Configuration , then tap Troub...
  2. ๐Ÿท๏ธ Naming Transactions

    You can choose to add a name to any transaction , which makes it easier to identify specific sales or refunds later. This is especially useful for tracking by customer name, invoice number, job type , or any other reference. When This Feature i...
  3. ๐Ÿ”ง Configurable Settings in the Web Portal Updated

    Your system can be configured to match your exact business needs. These settings are managed centrally in the Web Portal by your solution provider .  Below is a helpful table explaining what can be configured and what each setting does: ...
  4. ๐Ÿ‘คโž• How to add a Staff Member

    Supervisors can easily add a new staff member right from your device. Here's how: Log in to the device. Tap the Menu (  โ˜ฐ  ) in the top left corner. Tap Staff to open the Staff Management screen. Tap the NEW button โž•. Enter the st...
  5. ๐Ÿ’ธ How to carry out a Manual Refund Updated

    Refunds are quick and simple to do: After logging in, tap the MENU button and tap the REFUND menu item. You’ll be asked to enter a REFUND CODE using the keypad, then tap ENTER . The default code is 8520 . Tap the MANUAL REFUND ...
  6. โŒ๐Ÿ’ณ๐Ÿ’ต How to Turn Off Split Payments

    By default, your system allows split payments —useful when a customer wants to pay with multiple methods (e.g., part cash, part card) or when a group splits the bill. However, you can disable this feature easily if it's not needed. ๐Ÿ–ฅ๏ธ Steps t...
  7. โ„น๏ธ About

    The Configuration screen helps you with support and troubleshooting. Once logged in, tap the Menu by tapping the hamburger (  โ˜ฐ  ) button in the top left corner. Tap the Configuration option. Tap About to see useful info that mig...
  8. ๐Ÿ‘ฅ How to change who has access to Staff Management on the device

    By default, only Supervisor-level users have access to the Staff Management section via the Menu. To adjust this permission, follow the steps below: ๐Ÿ–ฅ๏ธ Change Staff Management Access via the Web Portal: Log in to the Web Portal using...
  9. ๐Ÿ’ณ๐Ÿ’ต How to Split a Payment Equally Updated

    You can easily split a bill into multiple payments, perfect for situations like: A customer paying part by card and part by cash A group of people sharing the bill ๐Ÿ”น Step-by-Step: Splitting a Payment Equally Start a Sale After enter...
  10. ๐Ÿ’โ€โ™‚๏ธ Adding Gratuity (Tips)

    After selecting a payment method , the system allows you to add a tip . You’ll be presented with several options: 1. Choose a Percentage Tip You’ll see three pre-set tip buttons (e.g. 5% , 10% , 15% ). Tap one of these to automatically add ...