Popular Articles

  1. ๐Ÿ“Š How to access Reports on device

    You can access reports directly from your terminal: ๐Ÿงญ Steps to Access Reports: Tap the Menu (  โ˜ฐ  )  in the top left corner Select Reports ๐Ÿ“„ Available Reports: Terminal Report  – Daily sales totals for the device you're using ...
  2. ๐Ÿ‘ฅ Staff Management

    The Staff screen allows you to manage team members who can access and operate the system.   From this screen, you can: ๐Ÿ” Search staff – Quickly locate a staff member by typing their name into the search bar. โž• Add a new staff member ...
  3. ๐Ÿ”„ Update Data

    Tapping the Update Data button: Downloads the latest settings and updates from the Web Portal . Uploads any offline transactions stored on the device. โœ… Top  Tip: Before contacting support, always tap Update Data to ensure you...
  4. ๐Ÿš€ Upgrade

    Tap  Upgrade to learn about features in higher-tier plans. ๐Ÿ“˜ Learn more: ๐Ÿ‘‰ If you’d like to upgrade to EPOS, contact your Solution Provider. ...
  5. ๐Ÿ’ต Taking Cash Payments

    Processing a cash sale on your terminal is quick and simple. Just follow these steps: Log In and Start a Sale Once logged in, tap the SALE button on the home screen. Enter the Sale Amount Use the keypad to enter the total amount, then ...
  6. ๐Ÿ› ๏ธ Troubleshooting

    The Configuration screen also helps you with troubleshooting and support. Once logged in, tap the Menu by tapping the hamburger (  โ˜ฐ  ) button in the top left corner. Tap the Configuration option. Tap Troubleshooting to see helpful...
  7. ๐Ÿ” How to Configure Refund Access and Codes

    Your system comes pre-configured with refunds requiring an access code. The default refund code is 8520 , but you can change this to a 4-digit code of your choice. You also have full control over which staff members can process refunds. ๐Ÿ–ฅ๏ธ To...
  8. ๐Ÿ“Š Reports

    The Reports screen provides access to key sales reports: Terminal Report – Daily totals for this device Staff Sales Report – Totals broken down by staff Business Report – Combined totals for all devices (multi-terminal businesses) Use ...
  9. ๐Ÿงพ Transactions

    View past transactions directly on your terminal. Tap on any transaction to: View more details Print or reprint a receipt Issue a refund (if applicable)     You can also search for transactions stored in the Web Portal using: Date Refer...
  10. ๐Ÿ’ณ๐Ÿ’ต How to Split a Payment Equally

    You can easily split a bill into multiple payments, perfect for situations like: A customer paying part by card and part by cash A group of people sharing the bill ๐Ÿ”น Step-by-Step: Splitting a Payment Equally Start a Sale After enterin...