Popular Articles

  1. ๐Ÿ”ง Configurable Settings in the Web Portal

    Your system can be configured to match your exact business needs. These settings are managed centrally in the Web Portal by your solution provider .  Below is a helpful table explaining what can be configured and what each setting does: ...
  2. ๐Ÿ’ณ๐Ÿ’ต How to Split a Payment Equally

    You can easily split a bill into multiple payments, perfect for situations like: A customer paying part by card and part by cash A group of people sharing the bill ๐Ÿ”น Step-by-Step: Splitting a Payment Equally Start a Sale After enterin...
  3. ๐Ÿ‘ฅ How to change who has access to Staff Management on the device

    By default, only Supervisor-level users have access to the Staff Management section via the Menu. To adjust this permission, follow the steps below: ๐Ÿ–ฅ๏ธ Change Staff Management Access via the Web Portal: Log in to the Web Portal using...
  4. ๐Ÿ’ธ How to carry out a Manual Refund

    Refunds are quick and simple to do: After logging in, tap the REFUND button. You’ll be asked to enter a REFUND CODE using the keypad, then tap ENTER . The default code is 8520 . Tap the MANUAL REFUND button. Enter the refund ...
  5. ๐Ÿ”„ Update Data

    Tapping the Update Data button: Downloads the latest settings and updates from the Web Portal . Uploads any offline transactions stored on the device. โœ… Top  Tip: Before contacting support, always tap Update Data to ensure you...
  6. โŒ๐Ÿ’ต How to turn off Cash Payments

    By default, your system supports both cash and card payments. If you operate as a card-only business , you can easily disable the ability to process cash transactions. ๐Ÿ› ๏ธ Disable Cash Transactions via the Web Portal: Log in to the Web...
  7. ๐Ÿ“ง How to Email a Receipt

    If enabled by your Solution Provider , the system will display an EMAIL RECEIPT button on the Transaction Summary screen. โœ‰๏ธ Sending an Email Receipt: Tap the EMAIL RECEIPT button Enter the customer's email address Tap SEND t...
  8. ๐Ÿ“Š How to access Reports on device

    You can access reports directly from your terminal: ๐Ÿงญ Steps to Access Reports: Tap the Menu (  โ˜ฐ  )  in the top left corner Select Reports ๐Ÿ“„ Available Reports: Terminal Report  – Daily sales totals for the device you're using ...
  9. ๐Ÿšซ How to disable "Allow Staff to Stay Logged In"

    By default, staff members can toggle “Keep me logged in” on the login screen to stay signed in beyond the auto logout timeout. To remove this option and ensure automatic logout after inactivity: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Port...
  10. ๐Ÿ“– User Guide

    Tap User Guide in the app menu to view the full online version of the user manual. ...