Popular Articles

  1. ๐Ÿšซ How to disable "Allow Staff to Stay Logged In"

    By default, staff members can toggle “Keep me logged in” on the login screen to stay signed in beyond the auto logout timeout. To remove this option and ensure automatic logout after inactivity: ๐Ÿ–ฅ๏ธ On the Web Portal: Log in to the Web Port...
  2. ๐Ÿ’โ€โ™‚๏ธ Adding Gratuity (Tips)

    After selecting a payment method , the system allows you to add a tip . You’ll be presented with several options: 1. Choose a Percentage Tip You’ll see three pre-set tip buttons (e.g. 5% , 10% , 15% ). Tap one of these to automatically add ...
  3. โŒ๐Ÿ’ต How to turn off Cash Payments

    By default, your system supports both cash and card payments. If you operate as a card-only business , you can easily disable the ability to process cash transactions. ๐Ÿ› ๏ธ Disable Cash Transactions via the Web Portal: Log in to the Web...
  4. ๐Ÿ”„ Update Data

    Tapping the Update Data button: Downloads the latest settings and updates from the Web Portal . Uploads any offline transactions stored on the device. โœ… Top  Tip: Before contacting support, always tap Update Data to ensure you...
  5. ๐Ÿ” Login Screen

    This is where staff members enter their Staff Code to access the system. Also available from the login screen: Update Data – Syncs with the back office to download configuration changes and upload offline transactions. Access to the ke...
  6. ๐Ÿ’ธ How to carry out a Manual Refund

    Refunds are quick and simple to do: After logging in, tap the REFUND button. You’ll be asked to enter a REFUND CODE using the keypad, then tap ENTER . The default code is 8520 . Tap the MANUAL REFUND button. Enter the refund ...
  7. ๐Ÿš€ Upgrade

    Tap  Upgrade to learn about features in higher-tier plans. ๐Ÿ“˜ Learn more: ๐Ÿ‘‰ If you’d like to upgrade to EPOS, contact your Solution Provider. ...
  8. ๐Ÿ’ณ๐Ÿ’ต How to Split a Payment Equally

    You can easily split a bill into multiple payments, perfect for situations like: A customer paying part by card and part by cash A group of people sharing the bill ๐Ÿ”น Step-by-Step: Splitting a Payment Equally Start a Sale After enterin...
  9. ๐Ÿ“Š How to access Reports on device

    You can access reports directly from your terminal: ๐Ÿงญ Steps to Access Reports: Tap the Menu (  โ˜ฐ  )  in the top left corner Select Reports ๐Ÿ“„ Available Reports: Terminal Report  – Daily sales totals for the device you're using ...
  10. ๐Ÿ“‚ Menu ( โ˜ฐ )

    On certain screens, you can access the main menu by tapping the hamburger icon (  โ˜ฐ  ) in the top left. From here, you can access: Reports End of Day Transactions Configuration User Guide Support Upgrade โš ๏ธ The menu...