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  1. πŸ› οΈ Troubleshooting

    The Configuration screen also helps you with troubleshooting and support. Once logged in, tap the Menu by tapping the hamburger (  ☰  ) button in the top left corner. Tap the Configuration option. Tap Troubleshooting to see helpful...
  2. ℹ️ About

    The Configuration screen helps you with support and troubleshooting. Once logged in, tap the Menu by tapping the hamburger (  ☰  ) button in the top left corner. Tap the Configuration option. Tap About to see useful info that mig...
  3. πŸ‘‹πŸ‘€ How to remove a Staff Member

    Need to remove someone from your staff list? You can do this easily through the Web Portal. Log in to the Web Portal using the login details provided by your Solution Provider . At the top of the screen, click Config , then choose Sta...
  4. πŸ’»πŸ‘₯ How to manage Staff Members in the Web Portal

    Want to manage staff from your computer? It’s easy to do in the Web Portal! Here’s how: Log in to the Web Portal using the login details from your Solution Provider . Once you're in, click Config in the top menu. Then click Staff ...
  5. βœοΈπŸ‘€ How to change a Staff Member’s details

    Need to update a staff member’s name, code, or role? You can do it right from the device—here’s how: Log in to the device. Tap the Menu (  ☰  ) in the top left corner. Tap Staff to open the Staff Management screen. Find the staff memb...
  6. πŸ‘€βž• How to add a Staff Member

    Supervisors can easily add a new staff member right from your device. Here's how: Log in to the device. Tap the Menu (  ☰  ) in the top left corner. Tap Staff to open the Staff Management screen. Tap the NEW button βž•. Enter the st...
  7. πŸ“œ How to β€œEnd Day” / perform a Z Read

    The End of Day process, also known as a Z Read , generates a summary of all transactions since the last Z Report. This step is essential for daily reconciliation and will also trigger batch close / settlement on many integrated payment terminal...
  8. 🧾 How to view previous transactions

    You can view previous transactions directly on your device or via the Web Portal. On the Device: Log in to the system. Tap the Menu ( ☰ ) button in the top left corner. Select Transactions from the menu. The Transaction History ...
  9. 🌐 How to access Reports on the Web Portal

    The Web Portal Reports screen provides detailed reporting for sales, refunds, and transactions. 🧭 Steps to Access Reports Online: Login  to the Web Portal using the credentials provided by your Solution Provider After login, the Sales Da...
  10. πŸ“Š How to access Reports on device

    You can access reports directly from your terminal: 🧭 Steps to Access Reports: Tap the Menu (  ☰  )  in the top left corner Select Reports πŸ“„ Available Reports: Terminal Report  – Daily sales totals for the device you're using ...