New Articles

  1. 🚫 How to disable "Allow Staff to Stay Logged In"

    By default, staff members can toggle “Keep me logged in” on the login screen to stay signed in beyond the auto logout timeout. To remove this option and ensure automatic logout after inactivity: πŸ–₯️ On the Web Portal: Log in to the Web Port...
  2. πŸ” How to set Auto Logout After Each Transaction

    You can set your system to automatically log out staff after each transaction. Follow these steps to enable this setting: πŸ–₯️ On the Web Portal: Log in to the Web Portal using the credentials supplied by your Solution Provider . Click Co...
  3. πŸ”§ Configurable Settings in the Web Portal

    Your system can be configured to match your exact business needs. These settings are managed centrally in the Web Portal by your solution provider .  Below is a helpful table explaining what can be configured and what each setting does: ...
  4. πŸ› οΈ Troubleshooting

    The Configuration screen also helps you with troubleshooting and support. Once logged in, tap the Menu by tapping the hamburger (  ☰  ) button in the top left corner. Tap the Configuration option. Tap Troubleshooting to see helpful...
  5. ℹ️ About

    The Configuration screen helps you with support and troubleshooting. Once logged in, tap the Menu by tapping the hamburger (  ☰  ) button in the top left corner. Tap the Configuration option. Tap About to see useful info that mig...
  6. πŸ‘‹πŸ‘€ How to remove a Staff Member

    Need to remove someone from your staff list? You can do this easily through the Web Portal. Log in to the Web Portal using the login details provided by your Solution Provider . At the top of the screen, click Config , then choose Sta...
  7. πŸ’»πŸ‘₯ How to manage Staff Members in the Web Portal

    Want to manage staff from your computer? It’s easy to do in the Web Portal! Here’s how: Log in to the Web Portal using the login details from your Solution Provider . Once you're in, click Config in the top menu. Then click Staff ...
  8. βœοΈπŸ‘€ How to change a Staff Member’s details

    Need to update a staff member’s name, code, or role? You can do it right from the device—here’s how: Log in to the device. Tap the Menu (  ☰  ) in the top left corner. Tap Staff to open the Staff Management screen. Find the staff memb...
  9. πŸ‘€βž• How to add a Staff Member

    Supervisors can easily add a new staff member right from your device. Here's how: Log in to the device. Tap the Menu (  ☰  ) in the top left corner. Tap Staff to open the Staff Management screen. Tap the NEW button βž•. Enter the st...
  10. πŸ“œ How to β€œEnd Day” / perform a Z Read

    The End of Day process, also known as a Z Read , generates a summary of all transactions since the last Z Report. This step is essential for daily reconciliation and will also trigger batch close / settlement on many integrated payment terminal...