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💻👥 How to manage Staff Members in the Web Portal

Last Updated: 07/07/2025 in 👥 Staff

Want to manage staff from your computer? It’s easy to do in the Web Portal! Here’s how: Log in to the Web Portal using the login details from your Solution Provider . Once you're in, click Config in the top menu. Then click Staff ...
🚪 Logging Out

Last Updated: 07/07/2025 in 🚀 Quick Start

How to Sign Off To log out, tap the area in the top right corner of the screen where you’ll see the initials of the logged-in user, followed by “– Sign Off” (e.g., JD – Sign Off ). Confirm Sign Off You’ll be asked to confirm your ch...
🌐👥 How to add / manage Web Portal Users

Last Updated: 07/07/2025 in 🛠️ Configuration

By default, your Solution Provider will create a Web Portal account using the primary registered email address on your account. To manage additional users: Log in to the Web Portal using your administrator credentials. In the top n...
🔁 How to Configure Refund Access and Codes

Last Updated: 07/07/2025 in 🛠️ Configuration

Your system comes pre-configured with refunds requiring an access code. The default refund code is 8520 , but you can change this to a 4-digit code of your choice. You also have full control over which staff members can process refunds. 🖥️ To...
🔑 What is an enrolment code?

Last Updated: 07/07/2025 in 💬 FAQ's

An enrolment code is a unique mix of letters and numbers given to you by your Solution Provider . Think of it like your license key, it links your device(s) securely to your account and only your account. Your enrolment code is entered on the ...
❌🧾 How to turn off Automatic Receipt Printing

Last Updated: 07/07/2025 in 🛠️ Configuration

By default, the system is configured to automatically print receipts upon reaching the Transaction Summary screen. You can change this setting to make receipt printing optional , allowing staff to print a receipt only when requested. 🛠️ Steps t...
❌💵 How to turn off Cash Payments

Last Updated: 07/07/2025 in 🛠️ Configuration

By default, your system supports both cash and card payments. If you operate as a card-only business , you can easily disable the ability to process cash transactions. 🛠️ Disable Cash Transactions via the Web Portal: Log in to the Web...
📜 How to change who has access to End of Day (Z Report)

Last Updated: 07/07/2025 in 🛠️ Configuration

By default, only Supervisor users have permission to carry out the End of Day (Z Report) function from the Menu. If you need to change this setting, follow the steps below: 🖥️ Change End of Day Access via the Web Portal: Log in to the ...
👥 How to change who has access to Staff Management on the device

Last Updated: 07/07/2025 in 🛠️ Configuration

By default, only Supervisor-level users have access to the Staff Management section via the Menu. To adjust this permission, follow the steps below: 🖥️ Change Staff Management Access via the Web Portal: Log in to the Web Portal using...
📊 How to change who has access to Reports on the device

Last Updated: 07/07/2025 in 🛠️ Configuration

By default, all POS users can access the Reports section from the Menu. If you wish to restrict or control access, follow the steps below. 🖥️ Change Report Access Settings via the Web Portal: Log in to the Web Portal using the credent...